FAQ


Our Products

What does "natural and organic" mean to DANI Naturals?

At DANI Naturals, "natural and organic" means we use plant-based, high-quality ingredients — free from parabens, sulfates, artificial colors, and petroleum-derived ingredients. We source organic ingredients like aloe vera, cane sugar, soybean oil, lavender, green tea, and calendula. Our products are made in the USA and formulated to be effective, clean, and kind to your skin and the environment.

Are your products vegan and cruelty-free?

Yes! All DANI Naturals products are vegan and cruelty-free. We never test on animals at any stage of production — not by us, and not by any of our suppliers. Our formulas contain no animal byproducts.

What is the shelf life of your products?

Our products have a shelf life of approximately two years. After that, the efficacy and scent may begin to decline — but expired products are not harmful. For the best experience, we recommend using your products within two years of purchase.

Are your products non-GMO?

Yes. Non-GMO means the ingredients in our products have not been genetically modified. We are committed to using ingredients in their most natural, unaltered form.

What are the benefits of sulfate-free products?

Sulfates are harsh detergents that can strip your skin and hair of their natural oils, leading to dryness and irritation. Our sulfate-free formulas cleanse gently while preserving your skin's natural moisture barrier — making them ideal for daily use, especially in dry climates.

What are the benefits of mineral soaks?

Mineral soaks help relax sore muscles, ease tension, and replenish the skin with essential minerals. They're a simple, effective way to turn your bath into a restorative self-care ritual.

Where are your products made?

All DANI Naturals products are proudly made in the USA. We source regionally grown, organic ingredients and manufacture right here at home.

What is your packaging made of?

We use recyclable containers and biodegradable packing materials. Sustainability isn't just in our formulas — it's in every box we ship.


Our Scents

How many scents does DANI Naturals offer?

We currently offer seven unique scent collections, each crafted with proprietary essential oil blends — no synthetic fragrance oils, ever:

  • Bamboo Bergamot — Herbal and clean with notes of melon, bamboo, cucumber, and citrus. This is what FRESH smells like.
  • Citrus Rose — A happy and bright blend of pomelo, grapefruit, and ginger with gentle notes of rose and geranium. This is what CHEERFUL smells like.
  • Coconut Hibiscus — An intoxicating blend of mandarin, hibiscus blossom, and apricot with warm notes of coconut. This is what TROPICAL smells like.
  • Grapefruit Ginger — An invigorating blend of grapefruit and orange essential oils infused with ginger, magnolia, rose, and eucalyptus. This is what REFRESHING smells like.
  • Lemongrass Lavender — A custom blend of sweet lemongrass, lavender, bergamot, geranium, and rosemary. (A natural bug deterrent!) This is what CALM smells like.
  • Passion Fruit — Lightly sweet, infused with tart fruit, jasmine, and orange. Pleasantly bright. This is what JUICY smells like.
  • Sandalwood Vanilla — A rich blend of woodsy sandalwood and soft vanilla, heightened by a hint of iris. This is what WARM smells like.

Explore all scent collections →

Are all scents available across every product type?

Yes! Each of our scent collections is available across our full product range — including lotions, body washes, hand soaps, candles, reed diffusers, and more. Browse by scent to find your favorites in every format.

How do I choose the right scent for me?

It's all about your mood and what you love. Looking for something energizing? Try Grapefruit Ginger or Bamboo Bergamot. Need to unwind? Lemongrass Lavender is your go-to. Want something warm and cozy? Sandalwood Vanilla is a perennial favorite. Not sure? Our Scent Sampler Pack is a great way to try a few before committing to a full-size product.

Are your scents made with essential oils?

Yes — always. We use handcrafted, proprietary essential oil blends in every product. Our blends are unique to DANI Naturals and are infused into every product we make.

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Ordering, Shipping & Returns

What payment methods do you accept?

We accept all major credit cards: Visa, MasterCard, American Express, and Discover. Please note that only US postal codes are accepted at checkout.

If your card is declined, try the following:

  • Double-check that your billing address matches what's on file with your bank
  • Ensure your card number, expiration date, and CVV are entered correctly
  • Contact your bank to confirm there are no holds or restrictions on your account
Can I use a promotional code?

Yes! Enter your promo code at checkout. Please note that only one promotional code can be applied per order.

What shipping options are available?

We currently offer standard shipping. For current shipping rates and estimated delivery times, please visit our Contact page.

What is your return policy?

We want you to love your DANI Naturals products. If you're not completely satisfied, we accept returns or exchanges within 30 days of purchase — even if you've already used, smelled, or tested the item — as long as it's in reasonable condition and you have your order confirmation.

To initiate a return or exchange, please contact our customer service team:

  • Email: orders@daninaturals.com
  • Phone: (541)382-2339
  • Mail: DANI Naturals, 1777 SW Chandler Ave #155, Bend, OR 97702

Once we receive and inspect your return, we'll process your refund or exchange promptly. Please note:

  • Original shipping charges are non-refundable
  • Customers are responsible for return shipping costs, unless the item is defective or incorrect
  • Damaged or incorrect items must be reported within 7 days of delivery — we may cover return shipping in those cases
  • Some items may be marked as final sale for health and safety reasons

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Ingredients & Formulation

What ingredients do you never use?

We believe what you leave out matters just as much as what you put in. DANI Naturals products are always free from:

  • Parabens
  • Sulfates
  • Phthalates
  • Artificial colors
  • Petroleum-derived ingredients (including paraffin)
Why don't you use paraffin wax in your candles?

Paraffin is a petroleum byproduct. When burned, it can release harmful compounds including benzene and toluene, and produces black soot. We believe you deserve better — which is why all DANI candles are made with 100% non-GMO soy wax.

Why do you use soy wax?

Soy wax is plant-based, renewable, biodegradable, and burns cleaner and longer than paraffin. It holds scent beautifully and is easy to clean up with soap and water. Our candles are hand-filled in Bend, Oregon.

Feature Soy Wax Paraffin Wax
Renewable ✅ Yes ❌ No
Biodegradable ✅ Yes ❌ No
Soot production ✅ Minimal ❌ High
Combustion byproducts ✅ Clean ❌ Benzene/Toluene
Burn time ✅ Longer ❌ Shorter
Cleanup ✅ Soap & water ❌ Difficult
What's in a DANI candle?

What's inside:

  • 100% non-GMO soy wax
  • Organic cotton wicks
  • Phthalate-free essential oil blends
  • Reusable glass vessels

What's not inside:

  • Paraffin
  • Artificial dyes
  • Phthalates or parabens
  • Lead or zinc wick cores
  • Animal byproducts
How do I care for my DANI candle?
  • First burn: Allow the wax to melt all the way to the edges to prevent tunneling
  • Trim the wick to ¼ inch before each burn for a clean, even flame
  • Burn time: Keep burns to 3–4 hours at a time
  • Reuse the vessel: Once the candle is done, clean out the jar with warm soapy water and repurpose it!

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Wholesale & B2B

Does DANI Naturals offer wholesale pricing?

Yes! We love partnering with retailers, boutiques, hotels, spas, salons, gyms, and gift shops. To apply to become a DANI Naturals wholesale retailer, please complete our Wholesale Application.

A few things to know before applying:

  • Products may not be sold online or through a catalog without prior approval
  • Products may not be sold third-party on Amazon.com

We review all applications and respond within 3 business days.

Can I order DANI Naturals wholesale through Faire?

Yes! We're available on Faire, a leading wholesale marketplace for independent retailers. Faire offers net payment terms and free returns on opening orders for eligible retailers — a great option if you're already shopping on the platform.

What types of businesses do you work with?

We work with a wide range of wholesale partners, including:

  • Boutiques and gift shops
  • Hotels and hospitality properties
  • Spas and salons
  • Gyms and wellness studios
  • Independent grocery and natural food stores

Interested in carrying DANI Naturals? Apply here or reach out via our Contact page.